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Toxic Personalities: Preventing the Spread of Confidential Information




April 19, 2011 —  (Page 1 of 4)
Enterprises from all backgrounds have heard the social media call. Breathless marketing executives presented the C-suite with crisp PowerPoint presentations showing case studies that encouraged them to reap the benefits of being open, social and transparent. That forced true change, with the C-suite altering practices and asking for more social activity and collaboration throughout the organization.

There's only one problem: The whole idea has the security folks tied up in knots. The key challenge here is that as employees communicate openly with customers, partners, prospects and competitors, private and otherwise proprietary information within content management systems and on hard drives may leak out. And for many companies, a serious breach has already happened, as evidenced by recent headlines of significant fines that organizations such as the FTC, the Department of Health and Human Services, and others have imposed.

This isn't just about malicious activity and employees out to do harm, but about employees who want to do the right thing when it comes to information security, but either don't know, don't understand or don't remember the rules.

It's also about creating and enforcing those rules.

Most corporations that have installed SharePoint 2010, for example, have taken one look at the social media components and either failed to deploy them or deliberately turned them off, fearful of the unregulated Wild West that they understand social media to be. But tools exist that can integrate seamlessly into SharePoint and other collaboration platforms that can scan posts prior to publication, as well as monitor existing content and file stores, and either block, quarantine, or simply notify the appropriate security staff about anything from profanity to the secret merger codename that only the executive team should know about.

How does a company protect itself from its own employees? And what type of personalities should employers be on the lookout for when trying to safeguard private or other confidential information? The following are the three worst offenders.

Foul-Mouthed Social Media Monster
The Social Media Monster has a lot to say and wants to tell everyone about it. She's out on Twitter and Facebook, she's answering questions on LinkedIn and Quora, and she's interacting in the forums. She does all of this with good intentions: to keep herself and her company in front of prospects. It's a valid marketing strategy.

 Related Search Term(s): security

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