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Three Things on Change Management and SharePoint




May 2, 2011 —  (Page 1 of 2)
eMark Consulting just completed a SharePoint implementation for a manufacturing client that included a large change management component. Through our assessment process, the change initiative was estimated as the highest critical success factor by the executives and steering committee. The project, which replaced its existing intranet portal with SharePoint 2010, was designed to structure corporate document management, provide a collaborative communication platform, and create new workflows to streamline business operations.

As we began working with the project team and stakeholders, it became obvious that the change initiative was not only critical to success, but also imperative to the long-term viability of the business. This shifted our focus from software implementation to the long-term business value of SharePoint as we mapped the core competencies of the company to the features of product. The output of this effort was a clearly defined map of the change components and a strategy for implementation.

SharePoint and change can be synonymous when working to drive and create value for your business. While, externally, change is a natural occurrence and force for any business, internally changes take time, communication and patience to be implemented successfully. The following were key points we used to effectively plan and control the SharePoint deployment for our client; I hope they will be useful for your business.

Educate: Deployment statistics have shown that 72% of projects implemented with specific emphasis on educating stakeholders and the user community throughout the project achieve success. When project team members are educated on SharePoint and how the product will positively affect their business long-term, adoption and change become better understood and the project overall becomes easier for the project manager to control.

Communicate: Those of you who have heard me speak at events and conferences know that I’m a huge proponent of communication and sharing information among work teams (at a project level) and throughout the business (at a corporate level). Sharing information about the project, timelines, and deliverables will create an expectation for business and end users throughout the organization.

Related Search Term(s): change management

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